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Warranty Information

Zadro products include a 1 year limited warranty from date of purchase against defects in materials and workmanship. This warranty does not include damage to the product as a result of misuse or accident.

Should your product become defective during the warranty period, Zadro Products, Inc.™ will repair or replace (at our sole discretion) your product, at no charge. However, you are responsible for properly packing your product and any applicable shipping charges to Zadro Products, Inc.

Please contact our Customer Service at 800-468-4348 or email customerservice@zadroinc.com on how to obtain an RMA (return authorization number). Please have available and/or include a copy of your receipt, model number (found above the barcode on the packaging) and the issue you are experiencing with your product.

Any product returned for preference is subject to a 20% restocking fee of the product and no shipping charges will be refunded.

Zadro Products, Inc.™ shall not be liable for any incidental or consequential damages arising out of defects in this product, whether or not caused by its negligence.

Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.