The View - Returns / Exchanges Policy & Procedures

The View has a 14-day return/exchange policy, which means you have 14 days from the date of order to return a product to us for a refund.

Preference Returns/Buyer's Remorse - To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You will also need to provide a copy of the receipt or order confirmation. In some cases, the return shipping cost maybe be the customer's responsibility and maybe deducted from refund. Any product returned for Preference/Buyer's Remorse and deemed Damaged may be subjected to a 10% to 100% restocking fee.

To start a return...   -Click Here-

If the link above does not work, you can contact us at customersupport@zadroinc.com. Please provide your “The View” order number and the return reason. We will respond with your RMA (return authorization number) and instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customersupport@zadroinc.com.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue quickly and make it right.

Exchanges
The fastest way to ensure you get what you want is to contact us at customersupport@zadroinc.com to begin the exchange process.

Refunds
Once we've received and inspected your return, you will receive a confirmation email letting you know that the refund was processed to your original payment method. Please remember that it can take some time for your bank or credit card company to process and the post the refund too. If there is an issue upon inspection, such as: used, damaged, modified products, missing parts, or non-original packaging, we will notify you immediately in regards as to how this effects your refund.